Alright, first and foremost, your world is NOT going to end if your laptop AC adaptor is not functioning the way you want it to. Calm down, take a deep breath, and read on. You see, just like you, I have encountered this problem numerous times. The nice thing is that there are easy steps that you can take to solve this very common problem. What are they?
First and foremost, when you are facing a laptop AC adapter that is NOT working, you should verify if the AC adaptor brick is receiving any power. Here’s how to do it: you need to shutdown your laptop computer and unplug the adapter from the system and from the power socket. Before, you proceed to the next step, give your laptop and the AC adaptor some cooling down period – about 5 seconds or so would be enough. After that, plug the adapter straight to the wall socket, bypass the surge protectors, UPS units, extension cords, and the like. If the laptop AC adapter works, its LED should produce a consistent green light. HOWEVER, if you don’t get that, you could try the laptop AC adapter on another outlet or you could check if the outlet works properly by plugging in a lamp or any sort of electric device.
If you have confirmed that the laptop AC adaptor is defective, my advice is to dart straight to the nearest computer and gadgets store and shop for the adaptor that is compatible with your laptop. On the other hand, if it gives out the green light and seems to be working just fine, you should check your laptop for bad connections.
Here’s how to do it: you should take a closer look at the power socket and make sure that it is NOT bent or distorted, doesn’t have any missing parts or pushed in pins. You could plug in the device’s connector straight to your computer. Again, you should bypass surge connectors and protectors, extension cords, and everything in between. Make sure that the laptop AC adaptor fits perfectly and tightly into your laptop’s power socket. Here is another tip – if you can access a laptop (which is of the same model and manufactured year as yours), you could try using your adaptor on it. On the other hand, you could also try its adapter on your computer. If all else fails and you have confirmed that its your laptop AC adaptor that is problematic or mulfunctioning, it is time to proceed to step three.
Here’s how to deal with it – you should check if your computer is still under warranty. If it is and the laptop AC adaptor is NOT responding to any of the troubleshooting tips outlined above, contact your laptop’s manufacturer for replacement or repair. Be sure to include important information that your laptop manufacturer needs to reference. This includes the company name (if it’s applicable), your full name if you are the owner, the system service tag, your address (which includes the city, state, zip code and everything else), your phone number with the area code, as well as a detailed description of the troubleshooting steps that you have made. On the other hand, if your laptop is quite old and is no longer under warranty, purchasing a new and compatible laptop AC adaptor is the fastest and easiest way out.